Postgraduate Course: Mentoring and Coaching for Service Change Across Organisational Boundaries (ISSH11005)
Course Outline
| School | School of Health in Social Science |
College | College of Humanities and Social Science |
| Course type | Standard |
Availability | Available to all students |
| Credit level (Normal year taken) | SCQF Level 11 (Postgraduate) |
Credits | 20 |
| Home subject area | Interdisciplinary Social Sciences in Health |
Other subject area | None |
| Course website |
None |
Taught in Gaelic? | No |
| Course description | Mentoring and coaching are used by many institutions in both public and private sectors to support staff development and learning and help staff progress towards personal and organisational goals. A basic definition of mentoring and coaching is a relationship between two people with learning and development as the purpose. Knowledge, skills and experience-sharing are key to the success of the relationship.
The course builds on approaches to leading and managing change in complex organizational environments developed during the PG Certificate Programme Making Integration Work and the Certificate level MSc in Integrated Service Improvement. These approaches have proved helpful to students, providing both critical insight into change and modernisation processes, and practical skills in handling the challenges that arise. Students will draw on their practical experience, in combination with knowledge and understanding of service change in contemporary public and voluntary sector health and social care services.
Teaching and learning methods used will be a mixture of short lectures, interactive practice sessions, self-directed learning and self-reflection/journaling.
Importantly, the students will be required, as part of their course work and assessments, to establish and develop two peer-mentoring relationships with fellow students on the course a) as a Mentor b) as a Mentee, and be expected to engage in mentoring sessions between seminars.
The three one-day seminars will include both theory and practice, with an emphasis on facilitated practitioner skills development, and grounded in a context of Integrated Service Improvement.
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Entry Requirements (not applicable to Visiting Students)
| Pre-requisites |
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Co-requisites | |
| Prohibited Combinations | |
Other requirements | None |
| Additional Costs | None |
Information for Visiting Students
| Pre-requisites | None |
| Displayed in Visiting Students Prospectus? | No |
Course Delivery Information
| Not being delivered |
Summary of Intended Learning Outcomes
By the end of the course, students will be able to demonstrate the following knowledge and understanding:
&· critical understanding of the challenges facing managers
striving to manage and facilitate change in complex inter-
organizational change contexts.
&· robust consideration of the issues associated with gaining
the necessary leadership skills in relation to intra- and
inter-organisational change processes.
&· critical awareness of the theoretical and practical issues
associated with mentoring within the context of change in
complex inter-organizational environments, including the
opportunities and constraints relating to mentoring practice
in their own organisations
They will be able to demonstrate the following cognitive skills:
&· critical appraisal of the dynamics of mentoring
relationships, and how they will impact on the individuals
and their organisations in an inter-organisational service
milieu;
&· critical use of reflection and summarisation skills as
a $ùself-directing&© learning methodology;
&· critical evaluation of the processes and outcomes of the
mentor/mentee relationship
&· critical awareness of the boundaries of mentoring
They will be able to demonstrate the following practical skills:
&· ability to agree the learning/development expectations,
processes and boundaries of a mentoring relationship;
&· ability to apply the appropriate interpersonal communication
skills, attitudes and approaches for developing others;
&· ability to apply the framework, toolkits, and best practice
of mentoring, including an ethical approach
&· knowing when and where to seek help in their mentoring roles
within their own organisation.
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Assessment Information
An assignment of up to 4000 words, in three parts.
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Special Arrangements
| None |
Additional Information
| Academic description |
Not entered |
| Syllabus |
Not entered |
| Transferable skills |
Not entered |
| Reading list |
Not entered |
| Study Abroad |
Not entered |
| Study Pattern |
Not entered |
| Keywords | Not entered |
Contacts
| Course organiser | |
Course secretary | |
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