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DRPS : Course Catalogue : School of Health in Social Science : Interdisciplinary Social Sciences in Health

Postgraduate Course: Mentoring and Coaching for Service Change Across Organisational Boundaries (ISSH11005)

Course Outline
SchoolSchool of Health in Social Science CollegeCollege of Humanities and Social Science
Course typeStandard AvailabilityAvailable to all students
Credit level (Normal year taken)SCQF Level 11 (Postgraduate) Credits20
Home subject areaInterdisciplinary Social Sciences in Health Other subject areaNone
Course website None Taught in Gaelic?No
Course descriptionMentoring and coaching are used by many institutions in both public and private sectors to support staff development and learning and help staff progress towards personal and organisational goals. A basic definition of mentoring and coaching is a relationship between two people with learning and development as the purpose. Knowledge, skills and experience-sharing are key to the success of the relationship.

The course builds on approaches to leading and managing change in complex organizational environments developed during the PG Certificate Programme Making Integration Work and the Certificate level MSc in Integrated Service Improvement. These approaches have proved helpful to students, providing both critical insight into change and modernisation processes, and practical skills in handling the challenges that arise. Students will draw on their practical experience, in combination with knowledge and understanding of service change in contemporary public and voluntary sector health and social care services.

Teaching and learning methods used will be a mixture of short lectures, interactive practice sessions, self-directed learning and self-reflection/journaling.

Importantly, the students will be required, as part of their course work and assessments, to establish and develop two peer-mentoring relationships with fellow students on the course a) as a Mentor b) as a Mentee, and be expected to engage in mentoring sessions between seminars.

The three one-day seminars will include both theory and practice, with an emphasis on facilitated practitioner skills development, and grounded in a context of Integrated Service Improvement.

Entry Requirements (not applicable to Visiting Students)
Pre-requisites Co-requisites
Prohibited Combinations Other requirements None
Additional Costs None
Information for Visiting Students
Displayed in Visiting Students Prospectus?No
Course Delivery Information
Delivery period: 2013/14 Flexible, Available to all students (SV1) Learn enabled:  Yes Quota:  None
Web Timetable Web Timetable
Course Start Date 05/08/2013
Breakdown of Learning and Teaching activities (Further Info) Total Hours: 200 ( Seminar/Tutorial Hours 21, Programme Level Learning and Teaching Hours 4, Directed Learning and Independent Learning Hours 175 )
Additional Notes
Breakdown of Assessment Methods (Further Info) Written Exam 0 %, Coursework 100 %, Practical Exam 0 %
No Exam Information
Summary of Intended Learning Outcomes
By the end of the course, students will be able to demonstrate the following knowledge and understanding:

* critical understanding of the challenges facing managers striving to manage and facilitate change in complex inter-organizational change contexts.
* robust consideration of the issues associated with gaining the necessary leadership skills in relation to intra- and inter-organisational change processes.
* critical awareness of the theoretical and practical issues associated with mentoring within the context of change in complex inter-organizational environments, including the opportunities and constraints relating to mentoring practice in their own organisations

They will be able to demonstrate the following cognitive skills:
* critical appraisal of the dynamics of mentoring relationships, and how they will impact on the individuals and their organisations in an inter-organisational service milieu;
* critical use of reflection and summarisation skills as a 'self-directing' learning methodology;
* critical evaluation of the processes and outcomes of the mentor/mentee relationship.
* critical awareness of the boundaries of mentoring.

They will be able to demonstrate the following practical skills:
* ability to agree the learning/development expectations, processes and boundaries of a mentoring relationship;
* ability to apply the appropriate interpersonal communication skills, attitudes and approaches for developing others;
* ability to apply the framework, toolkits, and best practice of mentoring, including an ethical approach.
* knowing when and where to seek help in their mentoring roles within their own organisation.
Assessment Information
An assignment of up to 4000 words, in three parts.

Special Arrangements
Additional Information
Academic description Not entered
Syllabus Not entered
Transferable skills Not entered
Reading list Not entered
Study Abroad Not entered
Study Pattern Not entered
KeywordsNot entered
Course organiserDr Ailsa Cook
Tel: (0131 6)50 3881
Course secretaryMiss Nikki Pakarian
Tel: (0131 6)50 3890
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