Postgraduate Course: Contemporary issues in service improvement and information use: ideals and reality (ISSH11001)
Course Outline
| School | School of Health in Social Science |
College | College of Humanities and Social Science |
| Credit level (Normal year taken) | SCQF Level 11 (Postgraduate) |
Availability | Available to all students |
| SCQF Credits | 20 |
ECTS Credits | 10 |
| Summary | 'Service Integration' as an aspect of 'Quality Improvement' presents a range of issues around organisational development, and the way information use in service development can facilitate or fail to facilitate, organisational learning. Although these issues are well known, the evidence-base for how to manage them in particular contexts, is weak. The course will centre on a consideration of the range of Service/Quality Improvement models, which structure and facilitate the implementation of service change across services and sectors. The principles underpinning these are similar, and all focus on information use. The evidence base for their effectiveness is not robust, but skills in appraising the models and adapting them to specific circumstances appear to be a factor in their success.
This course will help students draw on their own experience to consider how such adaptations can be made in their own service development work.
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| Course description |
Not entered
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Entry Requirements (not applicable to Visiting Students)
| Pre-requisites |
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Co-requisites | |
| Prohibited Combinations | |
Other requirements | None |
Information for Visiting Students
| Pre-requisites | None |
Course Delivery Information
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| Academic year 2014/15, Available to all students (SV1)
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Quota: None |
| Course Start |
Flexible |
| Course Start Date |
17/09/2014 |
Timetable |
Timetable |
| Learning and Teaching activities (Further Info) |
Total Hours:
200
(
Seminar/Tutorial Hours 21,
Programme Level Learning and Teaching Hours 4,
Directed Learning and Independent Learning Hours
175 )
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| Assessment (Further Info) |
Written Exam
0 %,
Coursework
100 %,
Practical Exam
0 %
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| Additional Information (Assessment) |
An essay of 4000 words. |
| Feedback |
Not entered |
| No Exam Information |
Learning Outcomes
Upon completion of the course, students should be able to:
* Understand the theoretical and practical issues associated with health and care integration.
* Discuss critically the challenges and strategic options facing managers striving to integrate and modernise services.
* Understand the dynamics of networks and partnering arrangements, thus enhancing their ability to operate in an integrated service milieu
* Evaluate the advantages and disadvantages of service integration.
* Critically digest, analyse and synthesise a wide range of theoretical and empirical material relating to service integration management and change processes.
* Understand, present and evaluate policies and plans relating to service integration.
* Produce a presentation on service integration based on a workplace example, demonstratingpractical planning and conceptual maturity
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Contacts
| Course organiser | Dr Ailsa Cook
Tel: (0131 6)50 3881
Email: Ailsa.Cook@ed.ac.uk |
Course secretary | Miss Sue Larsen
Tel: (0131 6)51 6671
Email: Sue.Larsen@ed.ac.uk |
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