Postgraduate Course: Contemporary issues in service improvement and information use: ideals and reality (ISSH11001)
|School||School of Health in Social Science
||College||College of Arts, Humanities and Social Sciences
|Credit level (Normal year taken)||SCQF Level 11 (Postgraduate)
||Availability||Available to all students
|Summary||'Service Integration' as an aspect of 'Quality Improvement' presents a range of issues around organisational development, and the way information use in service development can facilitate or fail to facilitate, organisational learning. Although these issues are well known, the evidence-base for how to manage them in particular contexts, is weak. The course will centre on a consideration of the range of Service/Quality Improvement models, which structure and facilitate the implementation of service change across services and sectors. The principles underpinning these are similar, and all focus on information use. The evidence base for their effectiveness is not robust, but skills in appraising the models and adapting them to specific circumstances appear to be a factor in their success.
This course will help students draw on their own experience to consider how such adaptations can be made in their own service development work.
Entry Requirements (not applicable to Visiting Students)
||Other requirements|| None
Information for Visiting Students
Course Delivery Information
|Not being delivered|
| Upon completion of the course, students should be able to:
* Understand the theoretical and practical issues associated with health and care integration.
* Discuss critically the challenges and strategic options facing managers striving to integrate and modernise services.
* Understand the dynamics of networks and partnering arrangements, thus enhancing their ability to operate in an integrated service milieu
* Evaluate the advantages and disadvantages of service integration.
* Critically digest, analyse and synthesise a wide range of theoretical and empirical material relating to service integration management and change processes.
* Understand, present and evaluate policies and plans relating to service integration.
* Produce a presentation on service integration based on a workplace example, demonstratingpractical planning and conceptual maturity
|Course organiser||Dr Marisa De Andrade
Tel: (0131 6)51 5554
|Course secretary||Miss Sue Larsen
Tel: (0131 6)51 6671