Undergraduate Course: Management Consulting (BUST10128)
||College||College of Arts, Humanities and Social Sciences
|Credit level (Normal year taken)||SCQF Level 10 (Year 3 Undergraduate)
||Availability||Available to all students
|Summary||This course contains team-based consulting projects with real client organisations and therefore places are limited.
Registrations are provisional in the first instance - if the number of registrations exceeds the places available, priority will be given to students who are in their 4th year and therefore do not have another opportunity to take the course. 3rd year students will be admitted to the course on the basis of their marks in their 2nd year courses. We will maintain a waiting list for students who are not initially offered a place.
Consulting activities and processes (such as the diagnosis of organisational problems, project management, the management of relationships with stakeholders and organisational change) are significant to many aspects of organisational life, and even those who are not formally employed as consultants will need to diagnose organizational problems, make interventions and assess the efficacy of their solutions.
Consultancy is also an activity that has attracted critical commentary on a number of grounds, for example, that consulting is prone to promoting fads and that excessive fees are levied for interventions that are of limited value. In their future professional lives students will therefore benefit from an understanding of these issues.
- Introduction - The Consulting Industry and the Action Research Model
- Types of consulting and Team Effectiveness
- Project Management and Team "Teach-ins"
- Team Presentations of Project Proposals
- Collection, Structuring and Communication of Data
- Organisational Change / Team Meetings & Tutor Consultations
- Client Management
- Consulting in Practice
- Presentations to clients
- Consulting in Context and Course Overview and Debrief
Student Learning Experience
The teaching method comprises three main components:
a) A series of taught sessions covering a range of topics including the consulting industry, the consulting process, project teams and project management, data analysis, client management and critical perspectives on consulting.
b) Interactive sessions in small groups (with tutors) discussing how ideas from the taught sessions apply to a live project.
c) A consulting assignment with a real organisation, conducted in teams of 4-5, with an end-of-project presentation and group report for the client. This will run throughout the semester, but the period of peak effort leading up to submission of the final report and presentations to clients will fall in weeks 8-11. Each team will also make one presentation to the whole class at the project proposal stage.
d) Various consultations and meetings to review progress with an assigned tutor, in small groups, throughout the semester.
Entry Requirements (not applicable to Visiting Students)
|| It is RECOMMENDED that students have passed
Organisational Behaviour 2 (BUST08028)
||Other requirements|| None
Information for Visiting Students
|Pre-requisites||Course equivalents to BUST08028 Organisational Behaviour 2 & BUST10107 Managing Change are recommended.
|High Demand Course?
Course Delivery Information
|Not being delivered|
On completion of this course, the student will be able to:
- Understand and critically discuss the consulting industry and its key characteristics.
- Understand and critically discuss the typical consulting process and the drivers of success and failure at each stage.
- Apply essential skills in proposal production, client engagement, diagnosis, reporting and project evaluation.
- Understand how to scope and manage a consulting project.
- Understand and discuss the criticisms that have been made of the consulting industry.
|Required text: Stroh, L.K., & Johnson, H. (2006). The basic principles of effective consulting, Lawrence Erlbaum.|
|Graduate Attributes and Skills
- A foundation in data collection techniques useful in consulting projects, such as surveys, focus groups, interviews, and archival data analysis.
- Develop consultancy skills via a team-based consultancy project in a real organisation.
|Additional Class Delivery Information
||Taught sessions: Tuesdays in Semester 2, 9.00-10.50 am
Other contact: Consultations with tutors, meetings and presentations with clients
|Course organiser||Prof Nick Oliver
Tel: (0131 6)50 3811
|Course secretary||Mrs Kimberley Jamieson