Postgraduate Course: Mentoring and Coaching for Service Change Across Organisational Boundaries (ISSH11005)
|School||School of Health in Social Science
||College||College of Arts, Humanities and Social Sciences
|Credit level (Normal year taken)||SCQF Level 11 (Postgraduate)
||Availability||Available to all students
|Summary||This course builds on approaches to leading and managing change in complex organisational environments. The three one-day seminars will include both theory and practice, with an emphasis on facilitated practitioner skills development, and grounded in a context of Integrated Service Improvement.
Mentoring and coaching are used by many institutions in both public and private sectors to support staff development and learning and help staff progress towards personal and organisational goals. A basic definition of mentoring and coaching is a relationship between two people with learning and development as the purpose. Knowledge, skills and experience-sharing are key to the success of the relationship.
The course builds on approaches to leading and managing change in complex organizational environments developed during the PG Certificate Programme Making Integration Work and the Certificate level MSc in Integrated Service Improvement. These approaches have proved helpful to students, providing both critical insight into change and modernisation processes, and practical skills in handling the challenges that arise. Students will draw on their practical experience, in combination with knowledge and understanding of service change in contemporary public and voluntary sector health and social care services.
Teaching and learning methods used will be a mixture of short lectures, interactive practice sessions, self-directed learning and self-reflection/journaling.
Importantly, the students will be required, as part of their course work and assessments, to establish and develop two peer-mentoring relationships with fellow students on the course a) as a Mentor b) as a Mentee, and be expected to engage in mentoring sessions between seminars.
Entry Requirements (not applicable to Visiting Students)
||Other requirements|| None
Information for Visiting Students
|High Demand Course?
Course Delivery Information
|Not being delivered|
On completion of this course, the student will be able to:
- demonstrate a critical understanding of the challenges facing managers striving to manage and facilitate change in complex inter-organisational change contexts;
- demonstrate the ability to agree the learning / development expectations, processes and boundaries of a coaching / mentoring relationship;
- carry out a critical appraisal of the dynamics of coaching and mentoring relationships, and how they will impact on the individuals and their organisations in an integrated service milieu;
- adopt the use of reflection and summarisation skills as a 'self-directing' learning methodology;
- show a critical awareness of the theoretical and practical issues associated with coaching and mentoring within the context of health and care integration, including the opportunities and constraints relating to coaching and mentoring practice in their own organisations.
|Graduate Attributes and Skills
|Course organiser||Dr Marisa De Andrade
Tel: (0131 6)51 5554
|Course secretary||Miss Sue Larsen
Tel: (0131 6)51 6671