THE UNIVERSITY of EDINBURGH

DEGREE REGULATIONS & PROGRAMMES OF STUDY 2023/2024

Timetable information in the Course Catalogue may be subject to change.

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DRPS : Course Catalogue : Edinburgh Futures Institute : Edinburgh Futures Institute

Postgraduate Course: Client Consulting Project (EFIE11118)

Course Outline
SchoolEdinburgh Futures Institute CollegeCollege of Arts, Humanities and Social Sciences
Credit level (Normal year taken)SCQF Level 11 (Postgraduate) AvailabilityNot available to visiting students
SCQF Credits10 ECTS Credits5
SummaryThe client consulting project develops student skills in leading and managing creative organisations. In the client consulting project, student teams apply knowledge of creating and capturing value through strategy, law and data literacy to a client led challenge with a cultural organisation.

The consulting project develops key skills: (1) examining client specific data to understand their problem and devise solutions that can realistically be implemented given client's financial and human resources and the market in which the client exists; (2) gathering information and identifying specific issues, whether digital strategies, international expansion or sustainability, and (3) collaborating as a team to solve complex problems.
Course description The client consulting project develops student skills in leading and managing creative organisations. In the client consulting project, student teams apply knowledge of creating and capturing value through strategy, law and data literacy to a client led challenge with a world class cultural organisation. Students learn how to (a) work collaboratively and manage themselves to provide a presentation and report to client and (b) interact with clients to gain insight, pitch their ideas and receive client feedback.
Entry Requirements (not applicable to Visiting Students)
Pre-requisites Co-requisites
Prohibited Combinations Other requirements None
Course Delivery Information
Academic year 2023/24, Not available to visiting students (SS1) Quota:  None
Course Start Semester 2
Course Start Date 15/01/2024
Timetable Timetable
Learning and Teaching activities (Further Info) Total Hours: 100 ( Supervised Practical/Workshop/Studio Hours 6, Formative Assessment Hours 6, Other Study Hours 7, Programme Level Learning and Teaching Hours 2, Directed Learning and Independent Learning Hours 79 )
Additional Information (Learning and Teaching) Other Study: Scheduled Group-work Hours (hybrid online/on-campus) - 7
Assessment (Further Info) Written Exam 0 %, Coursework 100 %, Practical Exam 0 %
Feedback Feedback on the formative assessment may be provided in various formats, for example, to include written, oral, video, face-to-face, whole class, or individual. The course organiser will decide which format is most appropriate in relation to the nature of the assessment.

Feedback on both formative and summative in-course assessed work will be provided in time to be of use in subsequent assessments within the course.

Feedback on the summative assessment will be provided in written form via Learn, the University of Edinburgh's Virtual Learning Environment (VLE).

There are four formative feedback activities to help prepare the students to present to client and submit final report to client:

1) Helping the team establish good working dynamics and relations.
2) Clients will provide feedback on student group's ideas of solutions for the client problem.
3) Formative feedback by academic staff and peers on drafts of the presentations before the client presentation.
4) Presentation to client with Q&A and draft of report. Includes formative feedback from Instructor and clients on presentation, formative feedback from instructor on draft report.

When report is turned in to client, student will receive summative feedback on report from both Instructors and client.
No Exam Information
Learning Outcomes
On completion of this course, the student will be able to:
  1. Apply concepts and frameworks from law, business and EFI to client situations to generate original insights that are appropriate for client's strategies and practices.
  2. Deal with complex issues, including conflicting client priorities, and make informed judgements in the client situation in the absence of complete or consistent data/information.
  3. Undertake critical evaluations of client financials, gather and interrogate additional data as needed utilising skills from core EFI courses, and visualise data to offer interpretations of trends and patterns.
  4. Demonstrate leadership and/or originality in tackling and resolving complex client problem, and engage effectively with group work, set common goals and manage collaboration.
  5. Learn effective client engagement skills, including how to structure and refine queries, how to listen effectively and focus on client requests for outcomes to meet client expectations, and how to present solutions and analysis to clients.
Reading List
Reading list will depend on client project, who provide background material, clients annual reports and other client specific information, and the students will engage with literature specific to the client project, whether tourism, sustainability, digital strategy or something else.
Additional Information
Graduate Attributes and Skills Graduate Attributes and Skills:

Research & Enquiry:
1) Has knowledge that covers and integrates most, if not all, of the Creative Markets, IP in Creative Industries, and shared core EFI courses.

Applied Knowledge, Skills and Understanding:
1) Demonstrates original insights and recommendations for strategic action to address client's problem.
2) Offers clear and concrete recommendations for strategic action to client.

Personal & Intellectual Autonomy:
1) Analyses complex business situation of client and is able to articulate clearly key arguments and evidence.
2) Synthesizes and articulates relevant information to identify client problem and solution in a clear, sound and explicit way.

Personal Effectiveness:
1) Engages effectively with group work, sets common goals and manages collaboration.

Communication and Numeracy Skills:
1) Demonstrates effective presentation skills.
2) Demonstrates skills of clear argumentation, persuasion and communication of analysis and conclusions to client.
3) Undertakes critical evaluations of data-financial, market and other data as needed and can provide clear interpretation and argument through visualisations of data.

Generic and Cognitive Skills:
1) Identifies, conceptualises and defines client problem using theoretical frameworks from strategy, IP law and core EFI courses.
2) Develops original and creative solutions to client's problems.
3) Critically reviews, consolidates and extends interdisciplinary knowledge from core EFI and CIE courses.
KeywordsCreative Industries,Creative Organisations,Project,Culture,Cultural Organisations
Contacts
Course organiserProf Candace Jones
Tel: (0131 6)51 3858
Email: Candace.Jones@ed.ac.uk
Course secretaryMr David Murphy
Tel:
Email: dmurphy7@ed.ac.uk
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