Postgraduate Course: Operations Improvement (CMSE11597)
Course Outline
| School | Business School |
College | College of Arts, Humanities and Social Sciences |
| Credit level (Normal year taken) | SCQF Level 11 (Postgraduate) |
| Course type | Online Distance Learning |
Availability | Not available to visiting students |
| SCQF Credits | 10 |
ECTS Credits | 5 |
| Summary | The course provides an integrated introduction to the improvement of operations to support strategic objectives. The course provides participants with opportunities in class and online between classes to share their expertise and explore the practical implementation of a range of contemporary techniques for operations improvement. |
| Course description |
The course comprises three themed blocks: design, control, improvement. Vertically cross cutting these themes, each block also addresses the problems and solutions for each theme triggered by the wider focus on intra/inter-organisational operational networks and the increasing importance of data/digital in operations.
Outline
Introduction - the context of operations improvement
Design of operations processes, services and products
Planning and control of operations once designs are in place and operational supply chains; lean operations; operations strategy
Ensuring quality of services and products produced and (wherever possible) improving on these
Managing quality systems; improving the operations
Learning Experience
Pre-recorded lectures and online tutorials are supported via independent directed reading
The tutorials provide participants with opportunities to share their expertise and explore the practical implementation of a range of contemporary techniques for operations improvement.
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Entry Requirements (not applicable to Visiting Students)
| Pre-requisites |
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Co-requisites | |
| Prohibited Combinations | |
Other requirements | Only available to Online MBA students or by the express permission of the Director of MBA Programmes |
Course Delivery Information
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| Academic year 2024/25, Not available to visiting students (SS1)
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Quota: None |
| Course Start |
Flexible |
Timetable |
Timetable |
| Learning and Teaching activities (Further Info) |
Total Hours:
100
(
Lecture Hours 16,
Seminar/Tutorial Hours 8,
Online Activities 2,
Programme Level Learning and Teaching Hours 2,
Directed Learning and Independent Learning Hours
72 )
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| Assessment (Further Info) |
Written Exam
0 %,
Coursework
100 %,
Practical Exam
0 %
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| Feedback |
A minimum of one piece of formative feedback will be provided per course. This may be offered asynchronously via discussion boards and emails, and synchronously in tutorials.
Feedback on assignments will be provided within 15 working days of submission. Summative marks will be returned on a published timetable, which will have been made clear to students at the start of the academic year.
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| No Exam Information |
Learning Outcomes
On completion of this course, the student will be able to:
- Analyse and critically evaluate an organisation as a network of transformation processes and propose pathways to improvement.
- Describe and critically discuss the implementation of a range of operations improvement techniques, including Lean/Six Sigma, the Business Excellence model, the use of Balanced Scorecards, service design, process models, OM Systems (ISO9001, ISO27001 etc) and Operational Risk Management.
- Analyse and critically discuss how operations improvement has increasingly required the analysis of operations across networks of organisations and not just within a single organisation.
- Analyse and critically discuss how Data is utilised to achieve operational improvements.
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Additional Information
| Graduate Attributes and Skills |
Not entered |
| Keywords | Not entered |
Contacts
| Course organiser | Prof David Bamford
Tel:
Email: David.Bamford@ed.ac.uk |
Course secretary | Ms Sarah Yaxley
Tel: (0131 6)50 3475
Email: Sarah.Yaxley@ed.ac.uk |
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