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Knowledge Management (MBA) (P02561)

? Credit Points : 10 ? SCQF Level : 11 ? Acronym : MSE-P-MSE

The field of knowledge management (KM) focuses primarily on the creation, encoding (some call it embedding), and sharing (some call it transfer) of knowledge. Of course, knowledge—know-how—has always played a vital role in organisations. What is new is the way in which organisations are recognising knowledge as a corporate asset.
KM strategies are typically tied to organisational objectives and are intended to achieve specific outcomes, such as shared intelligence, improved performance, competitive advantage, or higher levels of innovation.
Knowledge transfer is of particular interest to complex organisations. Such transfer (or sharing) has always existed in one form or another from the earliest days when craftsmen would teach others their skills. Today, especially in knowledge-intensive industries, we see on-the-job peer discussions, formal internships or apprenticeships, corporate libraries, professional training, “communities of practice”, and mentoring programs.
But how can organisations best manage such processes? KM attempts to shed light on that question.

Entry Requirements

? Pre-requisites : PGs only

Subject Areas

Home subject area

Business Studies, (Management School and Economics, Schedule H)

Delivery Information

? Normal year taken : Postgraduate

? Delivery Period : Block 5 only

? Contact Teaching Time : 30 hour(s) per week for 1 weeks

All of the following classes

Type	Day	Start	End	Area
Lecture	Monday	09:00	17:00	Central

Summary of Intended Learning Outcomes

After completing this course, students should be able to
- Appreciate the complexities of organisational knowledge management tactics and strategies
- Understand the distinctions between data, information, and knowledge
- Recognise the role of intellectual property and organisational learning in creating unique company competencies and competitive advantage
- Better understand ways individuals and organisations learn
- Consider the roles of tacit knowledge and appreciate the challenges associated with sharing (transfer) of such knowledge
- Conceptualise the challenges of creating a positive organisational context—one where consistent shared learning is commonplace

Assessment Information

Class participation and contribution: 40 points (up to 10 per class)
Presentation of article: 50
Topic presentation: 50
Topic handouts: 30
Final strategy pres/exec summary: 100 (50 for presentation, 50 exec summary)
Bonus (peer evaluation, max 10% of total mark):up to 30
Total: up to 300 points